Business Ethic for Tesco Problem - 3001 Words

1.0 Introduction This report is aimed at the ethical dilemma faced in Tesco. Tesco is one of the biggest food and grocery retailers in the world. Recently Tesco had approximately 4,811 in the world and it employing over 470,200 people. Moreover, Tesco also provided approximately 7,000 products, it including food and non-food products (Tesco, 2012). This report is on all pertaining to Tesco ethical issues. The main dilemmas that are facing by Tesco are the product and service problem and these dilemmas are invented through environmental scanning analysis. 2.0 Tesco Ethical Dilemmas Tesco Malaysia is one of the biggest hypermarkets in the Malaysia market. Besides that, it is also one of the hypermarket which facing the daily ethical†¦show more content†¦They will choose other hypermarket rather than carry the heavy stuff by themselves. Tesco should aware and take action about this issue seriously thus narrow this issue. Besides trolley problem, the washroom issue is also a seriously issue that always complaint by customers. 2.2.2 Washroom Problem Washroom is the important asset in any mall or hypermarket, if the consumer went to dirty washroom, he may think that the mall is unclean and smelly. Tesco’s washroom is facing the problem of unclean and lack of tissue paper. The washroom is very unclean and smelly, and no one come to clean up for a long time. It will cause the customer disgusting and the customer may turn away. Therefore this may damaged the image and the goodwill of Tesco. Moreover, Tesco’s washroom is also lack of tissue paper. Perhaps this is not the fault of Tesco. Some customer might take away the whole tissue paper because of their selfish. However, Tesco must also take up their responsibilities to fulfill the needs of customer. For example the tissue paper in washroom was finished, when the customer is using and found out there is no tissue paper, he will very upset and complain to the facility department, it will affect the image of Tesco. Whereby, Tesco should refill the tissue paper in a shor t time for other users. 3.0 Solution for Tesco Dilemma Every single organization exists of dilemma no matter how large is theShow MoreRelatedTesco and The Horsemeat Scandal1413 Words   |  6 PagesIntroduction This essay attempts to critically evaluate Tesco with regards to the Horsemeat Scandal. The aim is to critically asses this event through the application of theories and readings. A brief background on how the scandal arose will be provided. Key question that must be asked are did Tesco misbehave at all? And if they did, how could they have been able to justify their actions to themselves? According to Cooper and Owen (2007) accountability is a somewhat unclear term. 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